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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Samuel Manero Ceijas

Samuel Manero Ceijas

August 5, 2025

5  out of  5
rating by Samuel Manero Ceijas
"100% WOULD TAKE THIS INSURANCE EVEN IF I THREATEN WITH A GUN TO MY HEAD ESPEACIALLY JULIO MORENO. EXELLENT CUSTOMER SERVICE. Would pick him ever time NO DOUBT"
We responded:
"Thanks for the enthusiastic support! 🙂🙃🙂"
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Julio Moreno

August 5, 2025

5  out of  5
rating by Julio Moreno
"Excellent service team! They've been tremendous help with any questions I have and are always attentive to my needs. In my opinion, this is the best team they have ever had!!"
We responded:
"😉 "
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Oscar Garcia

July 24, 2025

5  out of  5
rating by Oscar Garcia
"Fui atendido por la señorita Samantha Perez la cual se comportó con mucha educación y profesionalismo . Atentamente Jorge Perez Cabrera"
We responded:
"Thank you, Oscar! We agree, Samantha is great. We appreciate your support! "
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Pedro Pablo

July 8, 2024

5  out of  5
rating by Pedro Pablo
"Cool"
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Melissa Bowman

March 13, 2024

5  out of  5
rating by Melissa Bowman
"Great customer service!"
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So Crazy

October 18, 2023

5  out of  5
rating by So Crazy
"Spoke with a representative this morning named OT. He was very helpful and got a policy for me that was very affordable!"
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Shira Rausch

June 16, 2023

5  out of  5
rating by Shira Rausch
"Adam Sparks office is INCREDIBLE! More specifically Megan Roberson, I was in customer service for 14 years and absolutely no one can beat her level of commitment. She is there before I need her answering all of my questions before I can ask them and just making my life SO much easier at an incredibly difficult and stressful time in my life. She is not only amazing at her job she is so personalable, kind, caring just yeah I simply cannot say enough wonderful things about Megan!!! Thank you so sincerely from the bottom of my heart for making the last 6 months absolutely stress free in atleast this area of my life. Bless you❤️❤️❤️❤️"
Profile photo of Rob Miller (ricin cigarette)

Rob Miller (ricin cigarette)

June 11, 2023

1  out of  5
rating by Rob Miller (ricin cigarette)
"Very rude, hard to deal with staff. Disrespectful and mocking me right to my face. Had to change agents."
We responded:
"Hi, Rob. I’m sorry to hear that you had a bad experience with anyone at State Farm. If this was due to an interaction with my office, I sincerely apologize. However, after doing some research in my records, I’m not sure this happened at my specific location. There are a lot of State Farm offices and we often get confused for one another. I would be happy to discuss this with you if you’d like to call me at 502-456-2430. If this truly occurred with someone at my office I want to know about it. Have a great day Adam Sparks "
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Ellen Loar

May 5, 2023

5  out of  5
rating by Ellen Loar
"BEEN WITH STATEFARM SINCE 1988. BEST PEOPLE EVER AND CUSTOMER SERVICE IS AMAZING. ALWAYS VERY KIND AND FRIENDLY AND VERY PATIENT WITH ME AND MY MANY QUESTIONS"
We responded:
"Thanks, Ellen! We greatly appreciate you! "
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jamie osbourne

January 11, 2023

5  out of  5
rating by jamie osbourne
"I just got a new auto insurance policy today and they were very friendly, eager to help and even found different ways to save me money on my policy. Highly recommend"
We responded:
"Thanks Jamie! "
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Glenda Willis

December 30, 2022

5  out of  5
rating by Glenda Willis
"So happy to switch to State Farm. The money I am saving by switching is actually a significant amount. So glad I gave them a chance for a quote when they called."
We responded:
"Glad to have you on board! We look forward to serving you for many years to come"
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Tyler Ochs

November 16, 2022

5  out of  5
rating by Tyler Ochs
"Ed Kaster and Adam Sparks are very professional and responsive! Tyler"
We responded:
"Thank you, Tyler!"
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ashley french

November 11, 2022

5  out of  5
rating by ashley french
"Ed is the best! Helped me save on my car and renters insurance. He has also helped several other people I referred to him save money too!!"
We responded:
"And he’s a super nice guy too! Thanks for the kind review! 🙂"
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Jamey Hall

November 11, 2022

5  out of  5
rating by Jamey Hall
"Ed is the GOAT. Go to him for all your needs"
We responded:
"Ed definitely gives off those GOAT vibes!! He brings the energy every day. Thank you for recognizing him and giving such a great compliment"
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Gaisony Wall

November 10, 2022

5  out of  5
rating by Gaisony Wall
"Highly recommend Ed Kaster to help with any of your insurance needs. He was super friendly, helpful, and informative on my home and auto quotes."
We responded:
"The man knows his stuff! He truly cares and it shows."
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Darlene Karem

November 9, 2022

5  out of  5
rating by Darlene Karem
"Ed went over and above for me. I truly appreciate him!"
We responded:
"He’s the best! Thank you for the acknowledgment!! It means a lot."
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Luis alberto Moreno perez

November 9, 2022

5  out of  5
rating by Luis alberto Moreno perez
"Muy buena experiencia y muy buen trabajo de parte del equipo de trabajo de STATE FAR"
We responded:
"Thank you very much/muchas gracias!!"
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Arlisa Clemons

October 26, 2022

5  out of  5
rating by Arlisa Clemons
"I received a home insurance quote for my new home. The questions asked were simple and the process very easy. It took only a few minutes. I loved the friendliness and professionalism. Really enjoyed working with the Adam Sparks Office."
We responded:
"Thank you, Arlisa! We appreciate you!"
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Mike Griffin

October 26, 2022

5  out of  5
rating by Mike Griffin
"Ed really took care of me. Very pleased with the awnsers to my questions and his prompt personal service."
We responded:
"Appreciate the recognition, Mike! Ed is a superstar and helps keep this ship afloat!!"
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Dannys Gonzalez

October 19, 2022

5  out of  5
rating by Dannys Gonzalez
"Had a great experience at this office. The team was extremely helpful and resourceful. They assisted me with all my inquiries. Would definitely recommend."
We responded:
"Thank you, Dannys!"
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Osvaldo A Tirado

October 17, 2022

5  out of  5
rating by Osvaldo A Tirado
"Hands down, this is best State Farm office in Louisville!"
We responded:
"You da best!"
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Kiara Bernard

October 16, 2022

5  out of  5
rating by Kiara Bernard
"I've been with State Farm for a little whole now and they have been great. Ed and OT have especially been helpful in saving me money."
We responded:
"Thanks for the kind note, Kiara. We have a great team that I’m very proud to work with!!"
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samantha perez

October 14, 2022

5  out of  5
rating by samantha perez
"I absolutely love Adam and his crew! Always a quick response and very detailed. They helped me understand my coverages and took great care of me. I would highly recommend this agency to my friends and family."
We responded:
"Thank you Samantha!! Very kind words."
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Laura Suarez

October 14, 2022

5  out of  5
rating by Laura Suarez
"All agents are very professional, knowledgeable, precise, responsive and patient. Calls and emails are answered very quickly. Adam Sparks’ agency truly understands the meaning of "excellence" in service. I highly recommend this agency!"
We responded:
"Thanks, Laura - we appreciate you!"
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Arturo Bellido Luege

October 6, 2022

5  out of  5
rating by Arturo Bellido Luege
"Muy buen trato, un servicio de excelencia, muy amables y profesionales en su trabajo."
We responded:
"Thank you/muchas gracias!!"