State Farm® Insurance Agent Adam Sparks

"I've been a customer of State Farm for 35 years auto insurance at one time myself my wife and my two daughters all had automobile insurance with State Farm. Now me and my wife currently have home and 2 vehicles insured with SF. Now x 35 years think of the hard earned money we gave to this insurer!!! LOTS LOTS OF MONEY!! Quite frankly and with a lot of honesty placed out on the table in front of me. I can honestly say that this agent has never ever cared about me my wife or my family... TRUTH! The times that we have had claims, and it's been an emergency, this agent has never responded I always have to talk to office staff but yet he makes all the money on the commission when he sells me the insurance!! I do have options to move on to another State Farm agent? However our thoughts at this point maybe just move on from State Farm.. The service has really really been terrible, especially when it comes down to something being state farms fault, GOOD LUCK THEY WANT YOU TO DO ALL THE INCONVIENCE FOOT WORK AND THE DISCREPANCY IS THEIR FAULT??? NOTICE THE ??? said when you can't call and speak to your actual agent I think that's a great deal of disrespect towards the 35-year customer of course this is based on my opinion, and also based on a lot of facts that I have amassed and little notes that I wrote down about the way State Farm is handled certain things. especially at this office my experience is definitely 100% a 1 star event... And honestly the true absurdity to all of this is the fact that I have been with this company for 35 years. I would think State Farm would have some type of policy that would put customers like me on a pedestal instead of in a basement and that's what they've done.. If they don't want to respect me anymore than thats perfectly acceptable. They have had ZERO PROBLEM TAKING OUR MONEY FOR 35 YEARS.. as a 35-year customer I have a question for you FOLKS CONSIDERING CHANGING INSURANCE COMPANIES PLEASE LET YOUR CONSCIENCE BE YOUR GUIDE.. are you quite sure that you want to become a NEW customer of State Farm at this point I would advise you not to use State Farm. Your words of wisdom have spoken out loud today and me and my wife are in agreement. Why should we allow or accept being treated like this? Have a great day everyone and good luck with your insurance!! It's a very very competitive world out there in the insurance business! And I'm finding that I am getting quotes that are actually some or lower than the company I've been with for 35 years remember that 35 years folks you do the honors of making your own decisions and I'll keep writing all kinds of reviews for Google I am up to 34350 views from my Google reviews.. That makes me feel good that the message is getting out there and that's a good thing, because reviews are made for just that a review therefore State Farm you just earned your one-star review from my family! Congrats!"

"Prompt, informative, collaborative, and appropriately humorous!"

"The experience was top tier and I highly recommend them. Quick and easy the prices are immaculate. Thanks again State Farm!"

"Ed was amazing! He answered all my questions and helped me update my information for my new policy! Excellent customer service !! I will be reaching out to him for all my future services as well"

"Ed Kaster was amazing and did an amazing job getting me right where I need to be to make sure I had all the right coverages for the right price! Well done highly recommend!!"

"I spoke with Ed and it was quick and easy and got the lowest rate"

"Ed at State Farm was amazing! He was super helpful, friendly, and took the time to find me the best rate. He made the whole process easy and stress-free. I really appreciate his kindness and professionalism — highly recommend him if you’re looking for great service and great savings!"

"Excellent service from Noel , everything well explained, thank you for your help!!!"

"La atención de Noel Flores fue 10/10 recomendado 100% hizo el proceso fuera sencillo y rápido me explico con claridad y precisión todo lo que necesitaba.Gracias por aclarar todas mis dudas y ser tan amable"

"I am very satisfied and grateful for the care I received. Noel Flores provided the best service. He gave me the information I needed."

"Working with Samantha is always a pleasure! She makes it an easy process and always explains everything needed. Would recommend to anyone!"

"Everytime I worked with Samantha she’s made the process very easy and was patient to help guide me."

"Samantha Pérez is the best! She made the process very easy and seamless. 100% recommend her for your insurance needs."

"GREAT experience!!!! I honestly needed help with multiple things that spanned up to 2 years ago. I was so stressed out about it especially considering that I’m technically not even a customer of State Farm at the moment. Liz made the process unbelievably easy for me & answered my MANY questions with the best attitude possible. She was awesome, and extremely helpful. I seriously appreciated it immensely :)"

"100% WOULD TAKE THIS INSURANCE EVEN IF I THREATEN WITH A GUN TO MY HEAD ESPEACIALLY JULIO MORENO. EXELLENT CUSTOMER SERVICE. Would pick him ever time NO DOUBT"

"Excellent service team! They've been tremendous help with any questions I have and are always attentive to my needs. In my opinion, this is the best team they have ever had!!"

"Fui atendido por la señorita Samantha Perez la cual se comportó con mucha educación y profesionalismo . Atentamente Jorge Perez Cabrera"

"Cool"

"Great customer service!"

"Spoke with a representative this morning named OT. He was very helpful and got a policy for me that was very affordable!"

"Adam Sparks office is INCREDIBLE! More specifically Megan Roberson, I was in customer service for 14 years and absolutely no one can beat her level of commitment. She is there before I need her answering all of my questions before I can ask them and just making my life SO much easier at an incredibly difficult and stressful time in my life. She is not only amazing at her job she is so personalable, kind, caring just yeah I simply cannot say enough wonderful things about Megan!!! Thank you so sincerely from the bottom of my heart for making the last 6 months absolutely stress free in atleast this area of my life. Bless you❤️❤️❤️❤️"

"Very rude, hard to deal with staff. Disrespectful and mocking me right to my face. Had to change agents."

"BEEN WITH STATEFARM SINCE 1988. BEST PEOPLE EVER AND CUSTOMER SERVICE IS AMAZING. ALWAYS VERY KIND AND FRIENDLY AND VERY PATIENT WITH ME AND MY MANY QUESTIONS"

"I just got a new auto insurance policy today and they were very friendly, eager to help and even found different ways to save me money on my policy. Highly recommend"

"So happy to switch to State Farm. The money I am saving by switching is actually a significant amount. So glad I gave them a chance for a quote when they called."